Refund Policy

Refund Policy for ChetanRai.com

Last Updated: [11.03.25]

At chetanrai.com, we strive to provide high-quality digital marketing services and products. We value customer satisfaction and have outlined our refund policy below to ensure transparency and clarity.

1. Service-Based Refund Policy

Due to the nature of digital marketing services, refunds will be handled as follows:

  • Consultation Services: Once a consultation service is provided, it is non-refundable.
  • Digital Marketing Services (SEO, Social Media, Ads, etc.):
    • If work has not yet commenced, you may request a full refund within 48 hours of payment.
    • If work has already started, refunds will be calculated based on the work completed. Any applicable administrative fees will be deducted.
    • If the project is completed, no refund will be issued.

2. Product-Based Refund Policy

For any digital products like e-books, courses, or templates:

  • Due to the nature of downloadable digital products, all sales are final and non-refundable once the product has been delivered or downloaded.
  • If you encounter any issues with the product, please contact us within 7 days of purchase for assistance.

3. Subscription Services

  • Subscription fees for ongoing services (e.g., monthly plans) are non-refundable once the billing cycle has started.
  • You may cancel your subscription anytime, and it will be effective for the next billing cycle.

4. Cancellation Policy

  • Service cancellations must be made in writing via email to connectchetanrai@gmail.com at least 7 days before the scheduled service or renewal date.
  • Late cancellations may not be eligible for a refund.

5. Refund Process

  • Approved refunds will be processed within 7-10 business days through the original payment method.
  • The time it takes for the refund to reflect in your account may vary based on your bank or payment provider.

6. Exceptions

  • No refunds will be granted for delays caused by a client’s failure to provide necessary information or feedback on time.
  • Refunds are not applicable if the service delay is due to external factors beyond our control (like third-party service failures).

7. Contact Us

If you have questions or need assistance with refunds, please contact us:

By purchasing from chetanrai.com, you acknowledge and agree to this Refund Policy.